BI resumes Facebook update

The Bureau of Immigration (BI) announced that they will resume posting airport operations updates on social media.

According to BI Commissioner Norman Tansingco, they have received good feedback on the initiative when they initially implemented it during the holy week.

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The BI will be using the agency’s social media platforms to post photos of their operations to update the traveling public during weekends and holidays.

“Similar to traffic reports on the roads, our updates will allow departing passengers to see if there is congestion so they can prepare for it,” he stated.

Tansingco also reminded departing passengers to check in at least 3 hours prior to their flight and proceed directly to the immigration area for clearance.

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If planning to enjoy the other facilities of the airport, the BI suggests that travelers arrive earlier to have ample time for departure clearance and other leisurely activities inside the terminal.

Tansingco reported that another 147 immigration officers are set to be deployed at the BI airports and different offices nationwide, after their training under the Philippine Immigration Academy.

BI to up ‘soft skills’ training

The Bureau of Immigration (BI) has announced that they will be conducting special training to up the soft skills of their immigration officers, in conducting their duties at the airports and seaports.

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The announcement coincided with a recent report from the Commission on Human Rights (CHR) showing that fresh graduates in the Philippines tend to lack “soft skills” and job readiness.

This is reportedly due to the school-to-work transition of the youth in the context of the implementation of the K-12 and the online classes during the COVID-19 pandemic.

The BI Chief then shared that in addition to the usual immigration training focused on immigration laws and procedures, they will be introducing a new values module that aims to promote courtesy and empathy for government employees.

A new course on moral values, leadership, management, and teambuilding has also been included in the module for new immigration officers.

“In full support of the Anti-Taray Bill which was filed by Senator Raffy Tulfo, we vow to create an environment that is always worthy of the trust of the Filipinos,” said Tansingco.

“Through this module, we can inculcate our core values of patriotism, professionalism, and integrity to our new officers, ” he added.

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